Frequently Asked Questions

Q/. What are the school day timings?

A/. 8.55am - 3.15pm for Reception to Year Six children, 8.55-12.00pm for Nursery children.

Q/.  What do I do if my child is late to school?

A/.  If your child is late for school, even by a few minutes, it is vital that you go to the School Office.  This is not just so that we can monitor punctuality, but is essential for fire safety and security.

Q/. How do I report my child's absence from school?

A/. Please telephone the school on 020 8994 7405 as soon as possible and on each day of your child’s absence from school; we have a dedicated answering service where you can leave a message.  It is very important that you let us know your child’s symptoms so that we can monitor any possible epidemics

Q/. How much does school dinner money cost?

A/. It's £1.80 per day - £9.00 per week.  All cheques should be made to be made payable to ‘The London Borough of Hounslow’ and please write your child’s name and class on the reverse.

Q/.  How can I buy school uniform?

A/. We sell uniform items with the Grove Park logo on: sweatshirts, polo shirts, PE t-shirts, caps and book bags at school in the dining hall on Friday mornings at 9.00am.  Trousers and skirts at Grove Park are grey and can be bought from most department stores and larger supermarkets.

Q/. Can I take my child out of school for a holiday during term time?

A/. No.  No holiday will be authorised during term time. Any absences (other than through illness) will be recorded as unauthorised and you may incur a fixed penalty fine and risk your child losing their place at our school.

Q/. How do I apply for a place in your school for my child?

A/.You need to contact the Admissions Team at Hounslow Council on 0208 8583 2000 between 2-4pm or email at admissions@hounslow.gov.uk

Q/. How will I be informed if there is an enforced school closure?

A/. We have a text messaging service where we can text all parents who have a registered; please ensure you keep us informed if your number changes. You can also check our website for updates: www.groveparkprimary.co.uk and the Hounslow website.

Q/. What do I do if my child is prescribed medication?

A/. Parents can arrange to come into school to administer medication to their own children if necessary. Only medicines prescribed by a doctor can be administered by the school.  Antibiotic doses that are administered 3 times a day should be given before and after school and at bedtime. If the medicine is required 4 times a day please ask in the office for staff to give any additional required dose.  For long term or ongoing medication, parents are asked to complete and sign a medication request form. Children with asthma, severe allergies, etc keep their medication in the Medical Room; these are given by a First Aid trained member of staff.

Q/. How long before my child can return to school after an illness?

A/. In the case of vomiting and diarrhoea your child should be well for 24-48 hours before they return to school.  If you are unsure please call us.

Q/. What do I do if I need to see a teacher?

A/. Teachers are normally available for brief enquiries after school. If you need a longer appointment, please contact your child's teacher or the office staff who will be happy to arrange this for you.